Terms and Conditions

By using the Website, you signify your agreement to these Terms of Use. If you do not agree to these Terms of Use, you may not use the Website. In addition, when you use any of our current or future services, you will also be subject to our guidelines, terms, conditions and agreements applicable to those services. If these Terms of Use are inconsistent with the guidelines, terms and agreements applicable to those services, these Terms of Use will control.

Privacy Overview

Please review our Privacy Policy, which also governs your visit to the Website, to understand our privacy practices.

If you are under 18, you may use the Website only with the consent of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

You agree that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which you hereby acknowledge, including, without limitation, your access to and use of the Website and data, materials and information available at or through the Website.

Payment Policy

An Acknowledgement receipt and details of order for the payment made, will be sent to your email address as proof of payment, within 3 working days. Additional copies of invoices or further details on transactions made can be obtained by contacting our accounts team at info@ministrymoe.org

Customers Privacy

We may use Data to customize and improve your user experience on this site. However, we will make efforts so that your Data will not be given to third parties, unless we obtain your consent, such as when you chose to opt-in or opt-out to the sharing of Data; (ii) a service provided on our site requires the interaction with, for example, an Application Service Provider, (iii) pursuant to legal process of law enforcement.

Refund Policy on Events

Rescheduling your enrolment

If you find that you are unable to attend the course on the dates for which you have enrolled, you may transfer your enrolment, without penalty, to the same course that we may convene provided you do so at least thirty (30) days prior to the original course date and that your rescheduled date occurs within twelve (12) months of the original course date. However, you agree that we may not convene the same or similar course again and that there is no obligation on us to do so. If you do not reschedule as per the conditions stipulated above you will forfeit the money you paid to attend and you will have no other claim against us for a refund or compensation. On some occasions we may be able to transfer to a different service.

Transferring tickets

In the event that you cannot attend to receive the Event/course for which you booked, your ticket is transferable to another person, provided that you identify to us the person to whom you wish to transfer your ticket together with full contact details for your substitute, at least seven (07) days before the Event/course. Once the transfer has taken place the transferee will be bound by the same terms & conditions as the original ticket holder.

Enrolment Deposit & Payments for Enrolments

We will not deem you to be enrolled until we receive a full payment for the event from you. You must pay any remaining balance on your enrolment at least thirty (30) days prior to commencement of the course. We may offer services such as payment plans (terms and conditions to follow) however use of such facilities is optional and does not override the requirement that your enrolment must be fully paid thirty (30) days prior to the commencement of the course.

Refund Policy on E-Products

Since our online store is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.

Refund Policy on Events and Programs

If you find that you are unable to attend the event or program on the dates for which you have enrolled, you may transfer your enrolment, without penalty, to the same course that we may convene provided you do so at least thirty (30) days prior to the original course date and that your rescheduled date occurs within twelve (12) months of the original course date. However, you agree that we may not convene the same or similar course again and that there is no obligation on us to do so. If you do not reschedule as per the conditions stipulated above you will forfeit the money you paid to attend and you will have no other claim against us for a refund or compensation.

No refund can be made for cancellations or no-show at the event upon successful registrations. No refund can be made on any of the courses and mentoring programs organised by Stephen Turoff or ministry of Enlightenment. However, substitutions will be welcomed if you are unable to attend. Turoff Danbury Centre Ltd or Ministry of Enlightenment has the right to charge or withhold an administration fee of £50 should a cancellation or refund be requested within the time frame of the consumers country of origin consumer compliance cooling off period.

Program Changes

We may for any reason deem it necessary to change the program dates, audience capacity, venue, speaker or hours without prior notice. In such circumstances, you retain the right to reschedule your enrolment in accordance with our rescheduling policy.

Event Cancellation

If for any reason we deem it necessary to do so, we may cancel any event or program by notifying you in writing, in which case, we will refund the total amount you have paid for your enrolment. This is your sole right and remedy against us and you will have no other claim against us for a refund or for compensation.

Returns Policy

For shipped products, you may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Intellectual property

By providing you with the Materials and the information presented in the course of our performing the Event/course, we do not transfer title to you in or of any of Our Intellectual Property and you may not:

(a) alter any of Our Intellectual Property, including the Materials, or copy or reproduce the content of the Event/course or of the Materials or record them by audio, visual or audio-visual means, in any format, or

(b) on-sell the intellectual property or the Materials or make them available for public viewing or hire, to or by any third party. You authorize us to use any digital, film or other recording of your participation in the Event/course for any purpose, at our discretion, including without limitation, in connection with the marketing and promotion of Event Services and concede that we shall have sole right to the intellectual property therein.

Event Etiquette

No Photography, Video recording and Audio recording is allowed for this event unless stated otherwise. No admission for infant in arms & child aged below 14 years old is allowed without prior consent. For an entry for a child who is 14 years old/above, a valid ticket is required.

Mental, Emotional & Physical Well-being

At all times you are responsible for your own mental, emotional and physical well-being. You warrant that you are able to judge what activities are suitable for you. You acknowledge that we are not aware of any conditions you may have and you hold us to be without any blame for any mental, physical or emotional loss, damage or harm that arises from your attendance. We reserve the right without refund or compensation to refuse admission to any person whose conduct is disorderly or unbecoming.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If shipping charges are likely to be larger than on the purchase page we will contact you within three working days.

Disclosure

We may pay commissions to third parties arising from your entering into this agreement with us.

Turoff Danbury Centre Limited & Ministry of Enlightenment have the right to charge interest on overdue accounts and any fees incurred in the collection of outstanding funds including through an external debt collection agency will be passed onto the consumer.

Limitation of Liability

Turoff Danbury Centre Limited and Ministry of Enlightenment do not accept liability for accident, injury or loss suffered while attending the Event/course except in respect of death or personal injury resulting from any act or omission on the part of the supplier.

We:

(a) exclude all terms, conditions and warranties implied by custom, the general law or statute or which may cause any part of these Terms or Conditions to be void or voidable;

(b) limit our liability to you on any account whatsoever to the total amount actually paid by you to us to receive the Event/course;

(c) limit our liability to you for any claim (whether arising in contract, tort or statute, for loss or damage suffered by you, connected with or relating to the performance of the Event or your attendance at the Event, to the total amount actually paid by you to us, to receive the Event/course; and

(d) exclude all liability for consequential damage (including but not limited to, lost revenue or lost profit) suffered by you in any way connected to the Event/course or your exercise of rights under these Terms and Conditions.

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PRIVACY POLICY

Introduction

Turoff Danbury Centre Limited and Ministry of Enlightenment understand that you value your privacy and that you wish to have your personal information kept secure. For these reasons, we place a high priority on the security of information we hold. We have developed this policy to inform you about how we manage your personal information and maintain its integrity and security in accordance with the UK Privacy Principles and relevant industry privacy codes.

We may review and update this Privacy Policy from time to time to take account of new laws and technology. All personal information held by us will be governed by the most up-to-date version of this Privacy Policy posted on our website (https://www.stephenturoffhealing.com/).

Contact us about privacy

If you have any questions or would like further information about our privacy and information handling practices, please contact us:

Ministry of Enlightenment/Turoff Danbury Healing Ltd

The Coach House

Tofts Chase

Little Baddow

Essex CM3 4BX

United Kingdom

Tel: +44 1245 221366

Email: info@ministrymoe.org

What kinds of personal information is collected and held?

Personal information collected and held by us may include the following:

name, postal and email address
date of birth
contact details including telephone numbers (landline and mobile) gender
occupation and employment details
images or sounds of you attending our events or enjoying our services and products. We may make videos, take photographs or make audio recordings of our events, services and products which may include you.

We will collect this information from you directly where it is reasonable and practicable to do so.

We may collect personal information directly from you when you:

provide information to us in any way (including by completing a form, disclosing information over the phone, registering for an event or providing us with a business card);
visit our website;
acquire goods from us or use our services (including via our website);
request information about us, our products or our services;
provide feedback;
fill in a form on our website; or

where we are required or authorised by law to do so.

How is your personal information used?

We collect personal information primarily to record appropriate details for any service or order you have placed with us, and also that we may:

administer our customer relationships;
provide you with information, products or services you have requested;
review and assess our products and services;
collect and analyse information for marketing and research purposes;
assist customers by providing them with information;
communicate with you; and
provide you with ongoing information about which we believe you may be interested.

You consent to us using your personal information in those ways and for sending you information about our products, services and special offers, as well as the products and services of our affiliates and third parties, now and in the future. You also consent to us sending you the information by direct mail, telemarketing, email, SMS and MMS messages.

As mentioned above, we may make videos, take photographs or make audio recordings of our events, services and products which may include your image or voice. You consent to being included in those videos, photographs and audio recordings.

Overseas data transfers

Your personal information may be disclosed, transferred, stored, processed or used in the United Kingdom (UK), Slovenia, Germany, Switzerland by us or by our third party service providers. This may happen when you use our website, when we outsource certain activities overseas or if transactions, information, services or products have an overseas connection. You consent to the collection, use, storage, and processing of your personal information in an overseas country.

Accessing your personal information

You have a right under the Privacy Act 1988 (Cth) (Privacy Act) to request access and seek correction to your personal information. You may do so by contacting us using the contact details above. In ordinary circumstances we will give you full access to your personal information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Security of your personal information

We are committed to maintaining the security and confidentiality of the data you provide us and we will take all reasonable precautions to protect your personal information with the aid of our stringent security procedures and the latest technology. Any personal information you provide to us will be collected and held by us or on our behalf. Access to and use of personal information within Ministry of Enlightenment is appropriately limited to prevent misuse or unlawful disclosure of the information.

If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.

Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

We will not otherwise disclose your personal information unless the disclosure:

is in accordance with this Privacy Policy or any agreement you enter into with us;
is required by law;
is authorised by law; or
is made with your consent.

Personal information quality

We aim to ensure that your personal information is accurate, complete and up to date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested, and properly update the information to us to keep it true, accurate, current and complete.

Please contact us if you believe that the information is inaccurate or incomplete, and we will use all reasonable effort to correct the information.

If we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information to the effect that you believe the information is not accurate, complete or up-to-date.

The use of cookies technology

A ‘cookie’ is a packet of information placed on a user’s computer by a website for record keeping purposes. Cookies are generally used on our websites (www.minstrymoe.org & www.stephenturoffhealing.com) for the following purposes:

Monitoring website traffic – we use tracking companies and software to gather information about how people are using our website, this information includes time of visit, pages visited, and some system information about the type of computer you are using. We use this information to enhance the content and services offered on our website.
Manage advertising – we use advertising companies to deliver parts of our online advertising. When you see one of our ads on a third party website, cookies are sometimes used to collect information about what pages you visit and the type of software you are using.

Cookies may also be used for other purposes on our website but in each case none of the information collected can be used to personally identify you.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you disable the use of cookies on your web browser or remove or reject specific cookies from our website or linked sites then you may not be able to gain access to all of the content and facilities in those websites.

Complaints handling

If you are concerned that the way in which we have dealt with your personal information involves a potential breach of the Privacy Act, you may contact us using the details above, providing us with details in writing of your complaint. We will investigate such a complaint promptly and will contact you for further information if required. If you feel that we have not satisfactorily addressed your complaint, you may also make a complaint to the Office of the Office of the U.K. Information Commissioner by visiting www.ico.org.uk or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

All complaints should be made in writing detailing relevant information pertaining to the complaint and the parties involved in the alleged breach.

Further Information

If you would like more information about how we handle your personal information, please contact us using the details above.